Business Analyst

Responsibilities:

The Business Analyst specializes in understanding the needs of the business owners and translating them into technical and functional specifications. This position will act as an interface to the business owners and technology departments.

The position involves analysis and presentation of information to business owners, including marketing, finance, operations, and management. This position requires proficiency with developing requirements documents, knowledge of the business, and strong communication skills.  The position will also be responsible for testing of any new or changes to the applications before they are released and deployed into the Production environment.

These initiatives will be done in accordance with department policies, procedures, and standards to support information systems development and maintenance.

 

  • Gather requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis
  • Evaluate information gathered from multiple sources, decompose high-level information into details, and distinguish user requests from the underlying true needs
  • Proactively communicate and collaborate with technical team and business owners to analyze information needs and functional requirements to deliver an effective solution
  • Develop and document enterprise wide requirements and translate them into technical specifications
  • Develop user documentation
  • Successfully engage in multiple initiatives simultaneously
  • Drive and challenge business units on their assumptions of how they will successfully execute their plans
  • Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into operational requirements
  • Partake in small or complex applications rollout to single or multi-properties
  • Partake in the testing and release management of new applications and changes to existing applications through testing, debugging, and user acceptance before planning and executing deployment into Production
  • Develop documentation for users to install, operate and support
  • Provide end user training
  • Provide post implementation support and troubleshooting
  • Analyze problems and escalate issues in a timely manner for quick resolution
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
  • Be the liaison between the business units, technology teams, and support teams
  • Works on multiple high priority projects concurrently
  • Maintains and enhances technical skills through formal and on-the-job training
  • Responds to and assists with other problem tickets as required
  • Performs other duties as assigned

Qualifications:

Skills & Experience Requirements:

  • Bachelors or Associate degree in Information Management, Computer Science, Mathematics, Statistics, or related fields preferred or equivalent experience
  • Project Management/Coordination practices and techniques preferred
  • Highly personable and able to communicate clearly and build strong relationship across business groups and with IT personnel
  • Ability to translate business requirements to technical requirements to enable IT technical teams
  • Stakeholder management, including department leaders, vendors and consultants
  • Knowledge management
  • Proficiency in MS Office Suite (Word, PowerPoint, Visio, Excel, Outlook)
  • Exceptional interpersonal and communication skills with the ability to deal with a diverse range of people, which includes the upper levels of corporate management
  • Self-sufficient, requiring limited supervision over job knowledge, expectations and successful project completion

 

Job Requirements:

  • Bachelors or Associate degree in Information Management, Computer Science, Mathematics, Statistics, or related fields preferred or equivalent experience
  • 2 or more years of related experience as business analyst or similar position
  • Project Management/Coordination practices and techniques preferred
  • Highly personable and able to communicate clearly and build strong relationship across business groups and with IT personnel
  • Ability to translate business requirements to technical requirements to enable IT technical teams
  • Stakeholder management, including department leaders, vendors and consultants
  • Knowledge management
  • Proficiency in MS Office Suite (Word, PowerPoint, Visio, Excel, Outlook)
  • Exceptional interpersonal and communication skills with the ability to deal with a diverse range of people, which includes the upper levels of corporate management
  • Self-sufficient, requiring limited supervision over job knowledge, expectations and successful project completion
  • Credit Check
  • Criminal Background Check
  • Drug Screen

 

Send your cover letter and resume to HR@Benseron.com to apply for this position.