All posts by Benseron

Why Local Buying is Heating Up

Local, sustainable food is trending right now, and more and more restaurants are adopting the concept. It’s not just fine dining restaurants adopting it either, quick service and fast casuals are also participating. The millennial generation was a huge influence on this trend, and eating healthier is here to stay. Purchasing bulk ingredients from commercial farms might seem like the easier option, but you could be missing out on not just a huge customer base but much more. Below are the reasons why restaurants are going local for their food. Continue Reading…

Why You Should Dump Your Legacy Point-of-Sale System And Date The New Trendy Mobile Cloud POS Instead?

Restauranteurs are crazy busy people, and who hasn’t heard the age old adage “Time is Money”. Nowadays, especially with the new Gen Y, the trend has shifted. For your information, Gen Y are the peeps that are slightly older than teenagers who are also constantly glued to their phones. Money isn’t our number one priority anymore. You guessed right – time is! Don’t get me wrong, we still think money is important, but you can’t earn time back and work-life balance has steadily become of greater focus. But why am I even talking about this?

Your legacy POS system might as well be that old Nokia cell phone. It’s kind of cool, you get that nostalgic, familiar feel, but if you are planning on doing anything other than playing Snake for hours on end, you should just use an old-fashioned land line. I have heard some people do still use them. If you rock that way, best of luck to you!
Needless to say, normal people have adjusted with modern times. They use iPhones. Maybe you play on the other team and are an Android user (in which case you might want to rethink your life choices. Just kidding… Not really). Nonetheless, you know what both of those have in common – you can use the cloud with them. Not the clouds in the sky. No, I am talking about the magical data cloud where all your information is stored. Sounds a bit scary at first but it’s great. For your sanity and mine, I hope you already know what the cloud is and even though you are never (and I mean never!) supposed to use Wikipedia as a reference, here it goes:

Cloud computing is a type of Internet-based computing that provides shared computer processing resources and data to computers and other devices on demand.

…And so on. You can google the rest. Just know that cloud processing is not really in the clouds, we just call it that way. It’s really cool, convenient and fast, and once you use it you can’t live without it.

In any case, internet based and on-demand access should have caught your attention. If it sounds too good to be true, it usually is, but not in this case. Which brings me to Point-of-Sale systems. In recent times, mobile cloud-based iPad POS systems have emerged. They are faster, more convenient and you can literally access their back office from anywhere – sitting at the airport or the waiting room at your doctor’s office, even standing in traffic. The bottom line is they are a major time saver. We estimated that with a cloud accessible POS system you can save on average at least 15 minutes a day which doesn’t sound like much but consider the multiplier effect. Let’s add some fancy second grader math and multiply that by 30 days, and we got a whopping 450 minutes. For your information that converts to about 7.5 hours in time savings or about a whole work day that you could spend with your family or stay in Pajamas, watch Netflix and eat your leftover Pizza. Whatever floats your boat? Judgement free zone here.

And that’s not even the only advantage to a cloud based POS system. Let me elaborate. It’s quick, which means your POS is quick, which in turn speeds up your check-out line. Potentially it increases the number of customers you can serve in a given amount of time. In case you didn’t know, customers don’t enjoy waiting in line very much. I have been there, it’s annoying. The cloud has unlimited data storage, so you can compare sales date from today and last year. Cloud based iPad POS systems like Linga give you a really intuitive dashboard and because all your stores are connected via the cloud, you can run data analytics on literally all of them from your phone. That is if your eyesight is good enough and you enjoy the small font (otherwise I’d suggest an iPad or any web browser). Regardless, two little pizzerias or a big shot franchise enterprise – it works for all of them.

Lots of people are catching on about the convenience of mobile cloud based POS systems. Worldwide shipments skyrocketed in 2015, increasing by over 62%. It’s not supposed to slow down either as growth is expected to be in the double digits for this year. I could go on about the list of advantages but to be fair that deserves its own blog entry. Just know, you shouldn’t ignore the existence of cloud based iPad POS systems any longer. It’s expected to turn into an astounding 24 billion dollar market by 2024. So for both of our sake’s, just dump that old Legacy Point-of-Sale system for the new cool kid on the block. And while you are at it, explore Linga POS. Why settle for the 5, when you can ultimately date the 10?

Impossible Choices? Not this time!

I hate to be the bearer of bad news but let’s face the facts – 2016 has been an absolute and utter catastrophe so far. Apart from the cubs winning the World Series, and that’s only a positive if you like them, this year has been a failure of epic proportions. From Kim Kardashian being robbed at gun point, Ryan Lochte at the Rio Olympics, Zika, Britain leaving the European Union, earthquakes and hurricanes as the list goes on, now we are left with an impossible political choice – the 2016 U.S. Presidential election!

In my humble opinion, I don’t think America should elect any president this year. We need to be single for a few years and just find ourselves. While that does sound amazing, apparently it’s not an option. So to everyone who voted, kudos to you for making that impossible decision and to everyone who was eligible to vote but didn’t, you are an irresponsible human being who can’t complain when, pardon my French, s*** hits the fan. Also whether or not you voted is public record, so if you didn’t vote, you better own up to that s*** because the internet knows, and everyone can access the internet.

Regardless of this mess, November 8th will be the election to watch. While it makes me cringe, thinking of the possible outcomes for this great country, there is one decision I can radically simplify for you. If you run a hospitality business, you will appreciate me even more today. Choosing your Point-of-Sale system can seem as impossible as choosing Clinton vs. Trump. It’s a tough call to make and the functionality of your business (or country) depends on it, but with Benseron Hospitality at your side, it’s almost like having a political advisor breaking down the facts for you so you can make an informed decision and feel good about yourself.

Benseron Hospitality features two different POS set ups you can choose from. The traditional terminal style Bevo or our innovative Cloud iPad Linga POS. On top of that, we offer easy payment systems in case your credit sucks, and a pretty darn amazing online ordering system called ZenPepper, because we like to keep it hot and chill at the same time.

And while I like all our products, I prefer to talk about the one I like the most – Linga POS. Maybe I am biased because once you go Mac you never go back and Linga happens to be an iPad application, but that doesn’t change the fact that it’s mind blowing. Offering everything from recipe inventory, integrated security cameras, managed guest Wi-Fi, recipe inventory, and serving all types of restaurants, your little mom-and-pop diner to the pizza franchise, it’s the one choice you simply can’t mess up. With everything that’s going on this year, let Benseron be the one decision you get right.

Mobile payment systems offer busy businesses several advantages [Video]

Many businesses have invested in EMV card reader technology to go along with their mobile payment systems. With merchants slowly adjusting to the mobile payment trend among consumers, the EMV chip capabilities go a long way toward ensuring that these systems can maintain the same transaction speed as online retailers.

The growth opportunities that mobile payment systems offer are now unlocked with EMV chip cards and mobile wallet services.

Customers can store all their bank and credit card information on their mobile wallets, which means retailers can instantly gain access to cash or credit card payments in any transaction.

It’s becoming clear that both merchants and consumers stand to benefit from this level of user experience. But tune in next time for more information on mobile wallets.

Traditional transactions face fierce competition [Video]

Mobile payment systems are becoming a market disrupter for traditional cash and credit transactions. While they haven’t replaced traditional cash and credit payments, mobile wallets and payment systems are gaining traction in consumer markets.

There are several reasons why consumers are using mobile payment systems to process transactions. Not the least of which is the rising number of cyber breaches that lead to personal data used for fraud and identify theft.

Mobile payment systems also provide a quick and streamlined user experience in their transactions. As many mobile payment systems like PayPal and ApplePay have next generation security measures to accommodate cashless transactions, they can ensure convenience for both consumer and retailer.

These are just a few reasons why mobile payment systems are gaining in popularity. But for more information, stay tuned until next time.

The number of cashless transactions are growing [Video]

Cash is still the dominant form of payment for transactions, but mobile technology has boomed. This has forced many brick and mortar retail businesses that rely on cash, debit and credit transactions to rethink the way they process transactions because they are losing profits. 

Currently, forty-five percent of all domestic transactions are cashless. Recent Federal Reserve projections claim that mobile transactions will account for more than six hundred and nineteen trillion this year. 

With Apple and Google jumping into the market, it remains to be seen how much further mobile payments will grow. The market does not look to diminish anytime soon, though, so retailers may suffer if they don’t adopt this technology.

Tune in next time for more information on mobile payment systems.

Mobile payments offer small businesses growth opportunities [Video]

In the modern retail era, consumers want options. They want the ability to pay in a variety of ways, specifically mobile. All of these options need to be completed simply and seamlessly at checkout.

This is a particular challenge for small-business owners who want to be able to reach all potential customers and their payment desires. Fortunately, mobile payment technology exists to accommodate these types of transactions.

But by giving consumers the ability to use mobile wallets like PayPal and Apple Pay, these businesses have new solutions that align with consumer buying habits, not to mention inventory and data management capabilities.

Check back for more on the advantages of mobile payment systems for small businesses.

How mobile payment systems are a value-add for your business [Video]

There are several advantages that mobile payment systems afford businesses: easier accounting, more accurate reporting, simplified training and use, reduced wait times and decreased costs.

Accounting is one of the most important benefits of mobile payments systems because sifting through receipts can be burdensome. But when all records are digitized and organized into a cloud-based database, information on sales, costs of doing business and labor expenses are easily tracked.

More accurate reporting is equally important because more easily reportable data can be used in significant business decisions. Real-time insights from mobile payments systems can enable a business to shift its product or service offerings at a moment’s notice.

Decreased costs on master POS databases can be a major expense for smaller businesses. According to Firmology, this is where mobile payment technology can significantly decrease costs for POS systems.

Thanks for watching. Tune in next time for more on the value of mobile payment systems.

What to look for when selecting mobile payment systems for your restaurant [Video]

For new restaurant owners who are shopping for mobile payment systems to integrate into their businesses, there are several key aspects to consider.

What are your pain points? This encompasses everything from systemic and operational issues to daily problems that arise. That will involve collecting feedback from all stakeholders in the company who track productivity or customer transactional data.

What are your resources to devote to training? The most significant aspect of training is to impress upon employees the full range of capabilities that the mobile payment system will offer.

What’s your level of data security? This is a concern, because while it’s important to meet industry standards and requirements, it’s also essential that the system adopted provides the necessary data protection from day one.

The advent of mobile payment systems has had a significant impact on the restaurant industry. Tableside orders, bills paid in seconds and more data visibility have become the next phase in customer experiences.

As always, thanks for watching. Tune in next time for more on the mobile POS systems in the restaurant industry.

How to improve employee buy-in for mobile payment systems [Video]

Mobile payment systems quickly contribute to the success of your business. The only issue is that now you need employee buy-in.

The best way to get staff comfortable with a new mobile payment system is to include them in the decision to buy it. This can be as simple as a survey with a list outlining pain points and what staff wants in a new system.

Onboarding’s also important. Get employees accustomed to the new system by having them use it in their own time. This cuts back on learning time and makes them want to become comfortable enough with it to maximize its capabilities.

Finally, the staff may not see the advantages at first. So a continuous dialogue on the system’s value will ensure higher rates of buy-in.

The fact is that the mobile payment systems are growing in use. They give businesses deeper insight into their operations and ensure that companies remain current with technology.

Thanks for watching. Tune in next time for more on the value of mobile payment systems.

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